Job Opening: Medical Assistant Supervisor/CMA

Anchorage Women’s Clinic is currently seeking an experienced Medical Assistant Supervisor to join our team. If you are a CMA with at least 3 years’ supervisory experience, we want to hear from you!

The Medical Assistant Supervisor ensures efficient, accurate and quality patient service delivery and provider support. Responsibilities include:

  • Mentor, develop, and provide clinical guidance to Certified Medical Assistants and Medical Scribes.
  • Provide leadership in clinical problem-solving. Maintain full understanding of clinic policies and processes to ensure accurate, efficient operations. Serve as liaison between clinical and non-clinical stakeholders where necessary.
  • Monitor performance and, in collaboration with the Practice Administrator, manage performance evaluation process, coaching opportunities and corrective actions for team.
  • Coordinate interviewing, onboarding, and training process for new CMAs and Medical Scribes.
  • Maintain team schedules to ensure proper coverage and minimize overtime.
  • Manage clinic inventory processes and orders to maintain clinic supply par levels.
  • Lead/develop regular team trainings and meetings. 
  • Ensure patient phone calls, letters and messages are returned in a timely manner and appropriately documented.
  • Ensure proper maintenance of clinical equipment and coordination of repairs.
  • Complete CMA duties when needed to ensure coverage.

Position requirements:

  • College degree, preferably in business administration, health care administration or other clinical degree. Associate’s required, Bachelor’s degree preferred.
  • Minimum of 3 years’ clinical supervisory experience in a physician’s office or urgent care clinic
  • Minimum of 5 years’ CMA experience in a fast-paced medical office
  • Current CMA certification
  • Knowledge of medical terminology preferably in an OB/GYN environment
  • Experience with an EMR system, Centricity a plus
  • Demonstrated leadership and interpersonal skills
  • Knowledge of current HR laws, employment management best practices and HIPAA compliance standards
  • Excellent verbal, written, and interpersonal skills
  • Able to function independently and self-directed